[VIDEO] The Importance of Testing — Disaster Recovery Sessions Part 1

At Rentsys Recovery, we always encourage our clients to test, because testing is the key to making the most of our disaster recovery solutions. We recently sat down with our disaster recovery solution engineers, who have been a part of countless tests during the past couple of decades, to pick their brains about why testing is so important.

Here’s what they had to say.

It Reveals Problems with Your DR Plan

The purpose of testing is to identify any problems within your DR plan that need to be ironed out — before you find yourself in a high-pressure disaster situation in which you can’t afford for your plan to go wrong. Identifying solutions to these problems early on will, of course, benefit your business in the event of a disaster, but it’s also useful for improving your day-to-day operations.

It Allows for Proactive Troubleshooting

You never know when your business will be impacted by a hurricane, earthquake or massive power outage, so when you contract disaster recovery solutions, it’s important to schedule a test as soon as possible and test your solutions under conditions that are as close to real-world conditions as possible (in other words, test everything).

During this process, you might discover that certain applications don’t work on a specific hardware device the way you thought they would, that you need to involve certain people who weren’t initially included in the disaster recovery plan or that a certain recovery location doesn’t work as well as an alternate site.

When you identify these issues ahead of time, you have the advantage of being able to prepare for as seamless a recovery as possible.

It Helps Meet Both Your and Our Expectations

Our goal is, of course, to help our clients get back up and running as soon as possible following a disaster declaration. But sometimes we and our clients will have different expectations about the declaration process in terms of setup time, functionality, etc. And because every client’s situation and required resources are different, testing is the most reliable way to set realistic objectives for a declaration.

By taking the solutions through a trial run, you have the opportunity to experience a declaration for yourself, giving you a concrete experience upon which to base your expectations, and we’re able to work with you to make sure we meet those expectations.

It Gives Management the Confidence That You Can Recover in an Emergency

One of the most common challenges of engaging a disaster recovery vendor is getting management on board. (For more on how to address this issue, download our list of common misconceptions about disaster recovery here.) Testing your disaster recovery solutions allows you to optimize your RTOs and even your day-to-day operations (see above), which reiterates to management the value of having a disaster recovery vendor on standby.

Stay tuned for part 2 of the series to hear our disaster recovery solution engineers share some of their most memorable disaster declarations.

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