[VIDEO] Real Stories About Real Declarations — Disaster Recovery Sessions Part 2

In Part 1 of our "Disaster Recovery Sessions" series, we invited our disaster recovery solution engineers to reveal why testing is so important. Referencing their vast experience over the past two decades, they gave us four good reasons why clients should test.

Later on in the interview, we asked these longtime disaster recovery coordinators to divulge the most memorable disaster declarations they have ever been a part of.

Here are their real stories about real declarations.

Chris Day — Hurricane Through Houston

Chris Day discusses his most memorable declaration experience from 2012. He relates how Houston was suffering from the aftermath of a major hurricane.

The storm had blown out the high-rise windows in one of our client’s buildings, causing rain to soak several of the offices, rendering them uninhabitable.

The business’s employees relocated into our mobile trailers, equipped with communications technology and onboard generators, and returned to business as usual.

Dan Seyer — Hurricane Ike

Hurricane Ike entered Galveston, TX on September 13, 2008, bringing 110-mile-per-hour winds, mowing down 50-foot trees and flooding homes and businesses along the coast.

Dan Seyer remembers “being one of the first companies down into Galveston after the hurricane came through.”

We were able to deliver a banking client's precontracted solutions, helping it become one of the first functioning branches in Galveston after the storm.

Daniel Pritchard — Ruptured Pipeline

Daniel Pritchard describes a declaration for an oil company that required a rural recovery site. The company’s pipeline had ruptured, and its employees needed to remain in the area until they located the source of the leak. We were able to deploy two Mobile Recovery Centers and establish communications in the middle of a nearby cornfield.

Glen Boote — Hurricane Katrina

After Hurricane Katrina, communications across  Louisiana were shut down. The telephone company’s central offices, which multiple refineries along the Gulf Coast depend on, were underwater.

Oil production for the region could not continue until the refineries’ communications were re-established. One of Rentsys Recovery’s larger clients, who owned refineries along the coast, declared a disaster, which Glen Boote had the privilege to be a part of.

He and his team were able to get the refineries’ communications back online using satellite equipment. The day after communications were established, crude oil and gas prices dropped as the media announced the refineries were back online producing gasoline. “It was… one time that we really felt that we really made a difference,” he said.

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