Disaster Recovery Helpful Hints — Part 1

Tip of the MonthWhen an organization's normal business practices are interrupted by a disaster, financial difficulties follow in the form of damaged equipment, a loss in productivity and a tarnished reputation. Business-Critical Continuity estimates that a single disaster event costs businesses $505,500 on average.

So while damages to your facility and equipment are unavoidable, you can reduce your business's downtime and increase stakeholders' trust in your company by having a business continuity/disaster recovery (BC/DR) plan in place. In this three-part series, we will give you helpful tips that BC planners often overlook when creating recovery strategies, starting with this: A disaster doesn't only affect your business. It also affects your employees. 

Include Employees in Your BC/DR Plan


Not All Employees Can Work from Home

You may think that your employees can simply work from home in the event of a disaster; however, this isn't always a viable option. Have you considered the fact that when a large amount of employees try to log on to your corporate network, it has a tendency to drastically slow down or crash altogether?

In addition, if your office has lost power or has experienced more serious damages, your employees' homes are probably in the same boat.

Don't Rely on One Person's Knowledge for Critical Information

Having only one employee who can access password-protected information or applications can cause unnecessary downtime. What if you can't reach that person after a disaster? Instead, equip more than one person with access to your business-critical information.

Anticipate Employees' Concerns in the Midst of a Disaster

After a disaster, your employees need to know what steps to take. To eliminate confusion and the repetitious process of answering the same question multiple times, consider sending out an automated emergency message in the form of an email or phone call that contains an update on the condition of your facility, when/where employees should come into work, etc.

We also highly recommend that you test your business continuity plan before a disaster strikes and at least once per year. This will enable you to gather employee feedback about what's working and what's not.

It can be difficult to remember all of the important information to include in a BC/DR plan, so review our disaster recovery plan checklist for help, and check out our blog for three reasons to use business continuity as a service.