What to Do When... There's a Gas Leak

What to Do When...
In November of 2012, Boston University conducted a study revealing that there were more than 3,300 natural gas leaks across Boston. Six of the locations had gas levels high enough to cause a major explosion.

Gas leaks in homes and businesses are more common than you would expect.

Natural gas contains carbon monoxide, an odorless and colorless gas that interferes with normal oxygen uptake, making it a silent assassin.To protect your employees and your business, it's important that you know how to detect, react and report a leak.

Start by following these tips from Consumers Energy.


If you notice any of the following signs, you may have a natural gas leak:
  • A blowing or hissing sound coming from the ground
  • Dirt or dust blowing up from a hole in the ground
  • Bubbling water in wet or flooded areas
  • Dead plant life around your gas line 
  • A rotten egg odor


If you suspect a natural gas leak, take the following precautions:
  • Evacuate the area immediately. 
  • Do not start your car near the gas line, because the spark from your ignition might cause an explosion.
  • Do not use any electrical devices (light switches, telephones or appliances) for the same reason.
  • Do not try to find the source of the leak or fix it yourself.
  • If the natural gas ignites, do not attempt to put out the flames; just let it burn itself out.


Report the leak to your local gas company from a safe location. Remember, do not attempt to resolve the leak yourself.

    Be aware of natural gas lines around your business and create a business continuity plan so you can be prepared in the event of a gas leak.

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