With a hurricane on the way and more than 300,000 people evacuating from Galveston, TX, Frost Bank had some decisions to make. There isn't much to love about a pending disaster, but Frost Bank was thankful for its business continuity and disaster recovery (BC/DR) plan that made those decisions much easier.
Frost Bank was able to continue service for customers who were not evacuated by setting up a mobile recovery center at the branch in Pearland, TX. Frost moved a second mobile recovery center to Galveston Island as soon as evacuees were allowed to return, so they could provide cash to customers who were unable to use credit or debit cards while Galveston's infrastructure was inoperable.
Frost Bank serves as an example of why having a BC/DR plan in place is a critical part of being able to continue service as soon as possible after a disaster. If you're looking for a way to implement a BC/DR plan for you company, review our disaster recovery plan checklist.